Privacy statement

1. Data protection at a glance

Who is responsible for data collection on this website?

The responsible body for data processing on this website is:

Brandeis Verlag und Medien GmbH & Co. KG
Schieferstein 11 a
65439 Flörsheim
Phone: +49 (0) 6145 – 5442400
E-mail: info@european-movers.eu

Further information about our company can be found in our imprint.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This can be data that you enter in our contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page view). This data is collected automatically when you enter our website.

What do we use your data for?

We process the aforementioned data for the operation of our website and for the fulfilment of (pre-)contractual obligations towards our customers.

In the case of inquiries from you outside an active customer relationship, we process the data for sales purposes. You can object to the use of your personal data for sales purposes at any time.

What rights do you have regarding your data?

You have the right to obtain information about your personal data. You can contact us directly for information at any time.

In the case of a request for information which is not made in writing, we ask for your understanding that we may then demand proof from you that you are the person who you claim to be.

Furthermore, you have the right to correction or deletion or to restriction of processing to the extent provided by law.

Furthermore, you have the right to object to the processing within the scope of the legal requirements. The same applies to the right to data portability.

Feel free to contact us by e-mail at info@european-movers.eu!

Third-party analysis tools and tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily by cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous, as the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy statement.

You can contradict this analysis. We will inform you about the possibilities of objection in this privacy statement under clause 4 "Matomo" and clause 5 "Plugins and Tools".

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy statement.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy statement explains which data we collect and for what purpose we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

Revocation of your consent to data processing

If we process your personal data on the basis of a consent, you have the right to revoke the consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

Data protection officer

If you have any further questions regarding the processing of your personal data, you can also contact our data protection officer directly, who is also available to deal with requests for information, applications or complaints.

The contact details of our external data protection officer are as follows:

Anneliese Stichweh
Jahnstraße 46
63801 Kleinostheim
E-mail: Anneliese.Stichweh@acceleor.com

Right of appeal to a supervisory authority

You have the right to complain to a data protection supervisory authority about the processing of personal data by us.

You can do this, for example, at the supervisory authority responsible for Brandeis Verlag und Medien GmbH & Co. KG:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden

Website with further contact details: https://datenschutz.hessen.de

Right to data portability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-processable format. If you request the direct transfer of data to another responsible person, this will only be done as far as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Indicative time limits for the deletion of data

The legislator has enacted various retention periods and obligations. After these periods have expired, the corresponding data will be routinely deleted. Insofar as data is not affected thereby, it will be deleted or anonymised if the purposes stated in this privacy statement no longer apply. Unless this privacy statement contains other, different provisions regarding the storage of data, the data we collect will be stored by us for as long as necessary for the above-mentioned purposes for which it was collected.

3. Data collection on our website

General data processing (server log files)

When you visit our website, personal data is also processed.

In order for the pages to be displayed in your browser, the IP address of the terminal device you are using must be processed. In addition, there is further information about the browser of your terminal device.

We are obliged under data protection law to also guarantee the confidentiality and integrity of the personal data processed with our IT systems.

For this purpose, the following data will be logged:

IP address of the requesting computer
Operating system of the requesting computer
Browser version of the requesting computer
Visited website
Date and time of retrieval
Amount of data sent in bytes
Referring website from which our page was accessed (referrer URL)

The IP address will be deleted after 7 days at the latest from all systems used in connection with the operation of these websites. We can then no longer establish a personal reference from the remaining data.

The data also will be used

to correct functional errors of the website(s)
to be able to clear up abuse or fraud actions.

The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our "interest" within the meaning of Art. 6 para. 1 lit. f) is the operation of this website and the implementation of the protection objectives of confidentiality, integrity and availability of data.

Cookies

Websites partially use so-called cookies. Cookies do not damage your computer and do not contain viruses. With Cookies we make our offer more user-friendly, more effective and safer. Cookies are small text files which are stored on your computer by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies, which are necessary for the execution of the electronic communication process or for the provision of certain functions requested by you, are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these are treated separately in this privacy statement.

Contact form

We offer a contact form on our website where you can request information about our services or contact us in general. In addition to the voluntary information and your message content, we require the following information from you:

name
phone number
e-mail address
message

We need this information in order to process your request, contact you correctly and send you an answer.

Queries received via the contact form on our website are usually stored in our CRM system. The CRM system is regularly checked weather data can be deleted. Should data no longer be necessary within the scope of relationships with customers or interested parties or should an opposing interest of the customer prevail, we will delete the data in question unless there is a legal obligation to retain it.

When contacting us (via contact form or e-mail), the user's details will be processed in order to process the contact request and its processing in accordance with Art. 6 Para. 1 lit. b) GDPR.

Contact form Partner page

On our website, we offer a contact form on the partner page of your chosen partner, through which you can contact them directly. We require the following information from you:

Title
First name
Surname
Company name
Phone
E-Mail
Message

This information is required so that the selected partner can process your request, address you correctly and send you an answer.
Inquiries received via the contact form on our website will be sent directly to the recipient. Your data will not be saved by us.
When contacting the selected partner (via contact form or e-mail), the information provided by the user for processing the contact request and it´s transaction according to Art. 6 para. 1 lit. b) DSGVO processed.

Voluntary information

If you voluntarily provide us with data, e.g. in forms, and this is not necessary for the fulfilment of our (pre-)contractual obligations, we process this data on the basis that we assume that the processing and use of this data is in your interest [pursuant to Art. 6 para. 1 lit. f) GDPR].

4. Analysis tools

Matomo (formerly PIWIK)

Our website uses the open source software tool Matomo (formerly PIWIK) to analyse the surfing behaviour of our users. The software places a cookie on the user's computer (for cookies, see above). If individual pages of our website are accessed, the following data is stored:

two bytes of the IP address of the calling system of the user
the website accessed
the website from which the user accessed the called website (referrer)
the subpages called from the called website
the time spent on the website
frequency of a call of a site

The software runs exclusively on the servers of our website. A storage of the personal data of the users takes place only there. The data will not be passed on to third parties.

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f GDPR.

The processing of users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its usability. These purposes also represent our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f GDPR. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

The data is deleted as soon as it is no longer needed for our recording purposes. In our case, this happens after 360 days.

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to the full extent.

More information about the privacy settings of the Matomo software can be found under the following link: https://matomo.org/docs/privacy/.

5. Plugins and tools (software extensions / add-on modules)

Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our service offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find more information about the handling of user data in Google's privacy policy: https: https://www.google.de/intl/de/policies/privacy/.

Last update: 29.05.2019